ATTENTION ⚠️
In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Friday, July 4th, 2025. We will resume regular U.S. support hours on Monday, July 7th, 2025. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
For system help please email Penn’s iLab support at: iLab.Support@pennmedicine.upenn.edu
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Please contact Tapan Ganguly (Director), and Erik Toorens ( Technical Director), with inquiries.
Details of how to use iLab to order services are available in this User Guide. External users should use this guide.
Our RRID is: RRID:SCR_024999. Please cite us using this identifier when publishing your results.
Tapan Ganguly, PhD, Director, B16 Anat-Chem basement, gangulyt@pennmedicine.upenn.edu, (215) 573-7238
Hours | Location |
Monday- Friday |
57 and 68 John Morgan Building |
Name | Role | Phone | Location | |
---|---|---|---|---|
Tapan Ganguly, PhD |
Director
|
(215) 573-7238
|
gangulyt@pennmedicine.upenn.edu
|
B16 Anat-Chem basement
|
John Tobias, PhD |
Technical Director - Bioinformatics
|
(215) 573-4791
|
jtobias@pennmedicine.upenn.edu
|
|
Erik Toorens |
Technical Director- PGSC
|
215-5703-4832
|
toorens@pennmedicine.upenn.edu
|
502 Stellar Chance
|