ALERT **Important for iLab Users**
The Help link in iLab opens an email to contact Support. To submit or track requests, visit: Submit and Track Support Requests
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, February 16th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
ALERT For system help please email Penn’s iLab support at: iLab.Support@pennmedicine.upenn.edu
(hide this warning on this page)The Animal Biosafety Level 3 (ABSL3) core will be a satellite facility in the Vernon & Shirley Hill Pavilion Vivarium at Penn Vet. It is a high containment research facility that is run as a core and specifically designed for in vivo research with animals that requires BSL3 practices. Research conducted within the facility will advance the understanding and development of vaccines, diagnostics, and treatments for potentially life-threatening infectious diseases including SARS-CoV-2.
Our RRID is RRID:SCR_022372. Please cite us using this identifier when publishing your results.
Kellie Jurado
Scientific Director of the University of Pennsylvania ABSL-3
kellie.jurado@pennmedicine.upenn.edu
Peter Hewins
Technical Director of the University of Pennsylvania ABSL-3
phewins@pennmedicine.upenn.edu
| Hours | Location |
|
Monday - Friday 8:00 am - 5:00 pm |
380 S University Ave Room B35 Philadelphia, PA 19104 |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Peter Hewins |
Technical Director of the University of Pennsylvania ABSL-3
|
215-932-5968
|
phewins@pennmedicine.upenn.edu
|
Stemmler 475A
|
| Kellie Jurado |
Scientific Director of the University of Pennsylvania ABSL-3
|
kellie.jurado@pennmedicine.upenn.edu
|
Stemmler 474A
|
|
| James Burns |
Business Manager
|
james.burns@pennmedicine.upenn.edu
|
Johnson Pavilion 225
|