ALERT ATTENTION ⚠️
In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, May 25th, 2026. We will resume regular U.S. support hours on Tuesday, May 26th, 2026. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
ALERT For system help please email Penn’s iLab support at: iLab.Support@pennmedicine.upenn.edu
(hide this warning on this page)The shop handles the design, fabrication and repair of novel instruments and apparatus for research.
Our RRID is RRID:SCR_022425. Please cite us using this identifier when publishing your results.
Fred Letterio
Director
215-898-8926
letterio@pennmedicine.upenn.edu
| Hours | Location |
|
Monday - Friday 9:00 am - 5:00 pm |
David Rittenhouse Labs 209 S. 33rd. Street Philadelphia, PA 19140 |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| John Westdyke |
Business Manager
|
215-898-8820
|
westdyke@pennmedicine.upenn.edu
|
211A CRB
|