In Observance of a U.S. Holiday Agilent Cross Lab/ iLab Operations Software Support Help Desk will be closed during U.S. hours on Wednesday June 19th, 2024. We will resume regular U.S. support hours on Thursday June 20th, 2024. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/ email subject or press "1", when prompted, to escalate a call on the iLab Support phone and we will prioritize those requests first.


For system help please email Penn’s iLab support at:

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VRC Machine Shop

Overview of Services

The shop handles the design, fabrication and repair of novel instruments and apparatus for research.

Research Resource Identifier

Our RRID is RRID:SCR_022425.  Please cite us using this identifier when publishing your results.


Fred Letterio



Location and hours of operation

Hours Location

Monday - Friday

9:00 am - 5:00 pm

David Rittenhouse Labs

209 S. 33rd. Street

Philadelphia, PA  19140

Links and Resources

  1. VRC Machine Shop


Name Role Phone Email Location
John Westdyke
Business Manager
211A CRB