Welcome!
ALERT **Important for iLab Users**
The Help link in iLab opens an email to contact Support. To submit or track requests, visit: Submit and Track Support Requests
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, February 16th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
ALERT For system help please email Penn’s iLab support at: iLab.Support@pennmedicine.upenn.edu
(hide this warning on this page)The mission Immune Health is to translate immunological data into quantitative, actionable information, delivered to scientists and clinicians. We act as centralized location for cohort design, subject recruitment, deep immune profiling, and integrated analysis. Immune Health services are only available to investigators with approved Immune Health projects. To learn more about Immune Health and requirements for an Immune Health project, please complete a consultation request.
| Hours | Location |
|
Monday - Friday |
421 Curie Blvd |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Allie Greenplate |
Director of Strategic Alliance & Operations
|
allie.greenplate@pennmedicine.upenn.edu
|
||
| Ken Hassinger |
Director of Finance
|
khas@pennmedicine.upenn.edu
|
