In Observance of a U.S. Holiday Agilent Cross Lab/ iLab Operations Software Support Help Desk will be closed during U.S. hours on Wednesday June 19th, 2024. We will resume regular U.S. support hours on Thursday June 20th, 2024. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/ email subject or press "1", when prompted, to escalate a call on the iLab Support phone and we will prioritize those requests first.


For system help please email Penn’s iLab support at:

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Overview of Services

BGS oversees the training of approximately 1,200 PhD students in the biomedical sciences at the University of Pennsylvania.  BGS consists of 7 graduate groups, some of which have distinct specialty programs.  Each graduate group has its own training mission, leadership, and staff, but there is often significant overlap among the groups in respect to faculty membership, courses offered, training activities, policies and procedures.  The BGS Office provides centralized support to the graduate groups for student recruitment and admissions, student fellowships, curricular oversight, career and professional development, records management, and publicity.  BGS is based in the Perelman School of Medicine but its 750 faculty members represent seven Penn schools and several associated institutes.


Jill Baxter | BGS Finance Director

Location and hours of operation

Hours Location

Monday - Friday

9am - 5pm                

417 Anat/Chem Building

Philadelphia, PA 19104-6323

Links and Resources


Name Role Phone Email Location
Jill Baxter
BGS Finance Director
417 Anat/Chem
Carol Reich
BGS Associate Director
414 Anat/Chem
Michelle Dolce
PSOM Controller