Welcome!
ALERT **Important for iLab Users**
The Help link in iLab opens an email to contact Support. To submit or track requests, visit: Submit and Track Support Requests
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, February 16th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
ALERT For system help please email Penn’s iLab support at: iLab.Support@pennmedicine.upenn.edu
(hide this warning on this page)The Botswana-UPenn Partnership (BUP) is a collaboration between the Government of Botswana, the University of Botswana, and the University of Pennsylvania working to improve health and healthcare capacity in Botswana, and promote and conduct innovative research critical to better understanding the global nature of the HIV epidemic. BUP believes that quality medicine should be available to populations in need. Through clinical care, research and medical education, BUP is devoted to building capacity in sustainable and high quality healthcare in Botswana.
Chao Homann | PSOM Accounting Manager
| Hours | Location |
|
Monday - Friday 9am - 5pm |
3620 Hamilton Walk 356 Anatomy Chemistry Building Philadelphia, PA 19104 |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Chao Homann |
Accounting Manager
|
chao.homann@pennmedicine.upenn.edu
|
||
| Molly Byrne |
Sr. Financial Analyst
|
molly.byrne@pennmedicine.upenn.edu
|
||
| Michelle Dolce |
PSOM Controller
|
mdolce@upenn.edu
|
