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ATTENTION ⚠️

In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Friday, July 3rd, 2026. We will resume regular U.S. support hours on Monday, July 6th, 2026. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.

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For system help please email Penn’s iLab support at: iLab.Support@pennmedicine.upenn.edu

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About

Clinical Pathology Core

Overview of Clinical Pathology Services

The Department of Pathology and Laboratory Medicine offers a full spectrum of clinical support services, known for their operational excellence and strong academic bent. Together with top-rate faculty who are leading major research initiatives in clinical laboratory diagnostics, the Department provides clinical services to clinicians and other health care-providers within Penn Medicine, while also serving as a top-tiered reference laboratory at the regional, national, and international level.

Clinical Pathology Laboratories

Clinical Chemistry: Clinical Chemistry Core Lab | University of Pennsylvania | Pathology and Laboratory Medicine

Coagulation: Coagulation | University of Pennsylvania | Pathology and Laboratory Medicine

Endocrinology: Endocrinology | University of Pennsylvania | Pathology and Laboratory Medicine

Flow Cytometry: Flow Cytometry | University of Pennsylvania | Pathology and Laboratory Medicine

Histocompatibility and Immunogenetics (HLA): Immunology and HLA | University of Pennsylvania | Pathology and Laboratory Medicine

Immunology: Immunology and HLA | University of Pennsylvania | Pathology and Laboratory Medicine

Microbiology: Microbiology | University of Pennsylvania | Pathology and Laboratory Medicine

Molecular Pathology: Molecular Pathology | University of Pennsylvania | Pathology and Laboratory Medicine

Toxicology: Toxicology | University of Pennsylvania | Pathology and Laboratory Medicine

Reference Testing: Reference Testing | University of Pennsylvania | Pathology and Laboratory Medicine

Guide to Test Services

University of Pennsylvania Health System Test Directory | Home

Leadership

Dr. Charlene Bierl, MD, PhD | Director, William Pepper Laboratory | Charlene.Bierl@pennmedicine.upenn.edu 

Links and Resources

Contacts

Name Role Phone Email Location
T. Mai Bui
HLA Laboratory Manager
 
215-662-6010
 
thanh-mai.bui@uphs.upenn.edu
 
7 Founders Pavilion, Hospital of the University of Pennsylvania